Privacy, terms & refunds
Plain-language summary: we ask for your consent before processing anything, we never save audio recordings, you can download or delete your data anytime, and our Grievance Officer answers privacy requests.
Privacy notice
Last updated: 26 October 2026 · Under the Digital Personal Data Protection Act, 2023 (DPDP Act) and the DPDP Rules, 2025.
Who we are
Jd2Job ("Jd2Job", "we") is an independent micro-SaaS operated from Bengaluru, Karnataka, India, and the Data Fiduciary for jd2job.com and the Jd2Job apps. Our only contact email is support@jd2job.com — support, privacy and grievance matters all go there.
What we process and why
| Personal data | Purpose |
|---|---|
| Name, email, password (hashed) or Google sign-in | Create and secure your account |
| Resume, job description, notes and documents you upload | Write answers and practice questions personalised to you |
| Live audio from your microphone and the tab you share (in memory only) | Transcribe the conversation and detect questions during a session you start |
| Screen frames, only when you press Screen read | Read a coding question from your screen |
| Transcripts, answers, scores and session reports | Show your history and progress; you can delete them anytime |
| Payment status (via Razorpay; we never see your card or UPI PIN) | Activate your plan and issue invoices |
| Device and usage data (only with analytics consent) | Improve the product |
We process this data only with your consent, for the purpose shown to you when you give it, or where the law allows a legitimate use (for example, to keep records the law requires).
Consent
We ask for clear, separate consent before: creating your account, starting an Interview Copilot session (microphone, shared tab audio and screen), starting a Mock Interview (microphone), and optional analytics cookies. You can withdraw consent anytime in Settings → Privacy & data. Withdrawing is as easy as giving consent; it stops future processing but does not affect processing already done lawfully.
Audio is never stored
Audio is streamed for transcription and discarded. We do not save audio or video files.
Who processes data for us
Trusted processors under contract, only for the purposes above: cloud hosting by Vercel, Railway and Supabase; speech-to-text and email delivery by service providers engaged by Jd2Job; AI language models by third-party AI processors engaged by Jd2Job; payments by Razorpay. Some processors may handle data outside India, only to countries not restricted by the Government of India, with safeguards.
How long we keep data
Account data: while your account is active. Uploaded documents, transcripts and reports: until you delete them or your account, or after 3 years of inactivity, after we warn you at least 48 hours in advance. Payment and invoice records: as long as tax law requires. Consent records: as long as needed to prove consent.
Your rights
- Access a summary of your personal data and processing.
- Correct, complete or update your data.
- Erase your data (Settings → Privacy & data → Delete my data).
- Withdraw consent at any time.
- Grievance redressal through our Grievance Officer.
- Nominate a person to exercise your rights in case of death or incapacity.
If you are not satisfied with our response, you can complain to the Data Protection Board of India.
Children
Jd2Job is for people aged 18 and over. We do not knowingly process children's data. If you are under 18, please do not use Jd2Job.
Security and breaches
We use encryption in transit, access controls and logging. If a personal data breach affects you, we will inform you and the Data Protection Board as the law requires.
Languages
This notice is available in English. You can ask for it in any language listed in the Eighth Schedule to the Constitution by writing to support@jd2job.com.
Terms of use
Last updated: 26 October 2026
- You must be 18 or older and give accurate account details.
- Your plan gives you the number of sessions shown at purchase, valid for the period shown. Sessions are personal and not transferable.
- Answers are AI suggestions. Check them; you are responsible for what you say.
- Do not misuse the service: no reverse engineering, scraping, resale, or unlawful use.
- We may suspend accounts that break these terms or the law.
- Liability is limited to the amount you paid in the last 3 months, except where the law does not allow limits.
- These terms are governed by the laws of India; courts at Bengaluru, Karnataka have jurisdiction.
Responsible use
- Follow the rules of each interview. Some employers or exams do not allow assistance tools; you are responsible for complying.
- Other participants' voices are personal data. Tell other participants, and get their consent, when that is required by law or by the platform's rules.
- Do not use Jd2Job to impersonate anyone or to break any law, including the Information Technology Act, 2000.
Refund & cancellation policy
- 7-day money-back guarantee: if you are not happy, write to support@jd2job.com within 7 days of purchase for a refund of unused sessions.
- Used sessions are not refundable, except where a technical fault on our side stopped the session.
- Approved refunds go back to the original payment method within 5–7 working days.
- Plans are one-time payments. There is no auto-renewal, so there is nothing to cancel.
Grievance redressal
Grievance Officer — Jd2Job
Email: support@jd2job.com
We acknowledge complaints within 48 hours and aim to resolve them within 30 days, in line with the Consumer Protection (E-Commerce) Rules, 2020 and the DPDP Rules, 2025. If unresolved, you may approach the Data Protection Board of India or the consumer forum.